Frequently Asked Questions

We know you may have questions when it comes to foundation repair and waterproofing, and we’re here to make things simple. To help you find answers quickly, we’ve gathered some of the most common questions our customers ask, along with clear, straightforward responses. Whether you’re exploring our services for the first time or looking for specific details, this page is designed to give you the information you need — right at your fingertips

FAQ

How Does a Helical Foundation Pile Work?

Helical piles can be used in both commercial and residential repairs. Helical piles are one of the most common types of structural piering devices for foundation underpinning.

A helical foundation pile functions to support or resist loads transferred into the pile by any structure. This load can be tension, compression, lateral, or a combination of all three.

What Are The Different Applications of Helical Piles?

Helical piles can be used to secure foundations in any soil type. Commercial helical piles installation is also cheaper and faster than full excavation.

They can be used on existing buildings to prevent continued foundation settlement or to reinforce existing foundations. Often, they are installed for additions that increase a building’s weight-to-load distribution.

What are Helical Piles and Why Are They Used In Residential Foundation Repair?

Helical piles are steel shafts with helical (screw-like) plates that are screwed into the ground to reach stable soil. They transfer the weight of a home from weak surface soils to deeper, load-bearing layers. They are used to stabilize sinking or settling foundations, decks, porches, and additions.

How Are Helical Piles Installed in a Residential Setting?

Installation is performed using small hydraulic equipment that can often fit in tight residential spaces. The piles are screwed into the ground until they reach proper torque (resistance), ensuring they are anchored in competent soil. Minimal excavation is needed, and the process creates little noise or vibration.

How Long Do Helical Piles Last, and Will They Fix Foundation Settlement Permanently?

When designed and installed correctly, helical piles are considered a permanent solution, often lasting 75–100 years. They can stabilize foundations and, in many cases, lift a home back toward its original level, preventing further settlement.

What are Resistance piles and Micropiles?

Resistance piles (also called push piers) are steel piers driven into load-bearing soil or bedrock to support or lift a foundation. Micropiles are small-diameter, high-capacity drilled and grouted piles that can transfer heavy loads into deeper, more stable strata.

When are Resistance Piles vs. Micropiles Used?

Resistance piles are typically used when bedrock or very dense soil is relatively shallow. Micropiles are used where deeper foundations are required, or in restricted-access areas, or where vibrations from pile driving must be avoided.

How Do These Systems Stabilize a Foundation?

Both systems bypass weak surface soils by transferring building loads into deeper, more competent strata. Resistance piles rely on end-bearing, while micropiles use both end-bearing and grout-to-ground bonding.

What is a Helical Tieback Anchor?

A helical tieback anchor is a steel shaft with helical plates that is screwed into the soil at an angle to provide lateral support for retaining walls, basement walls, and other structures.

When are Tieback Anchors Used?

They are typically installed when a retaining wall or basement wall is bowing, tilting, or experiencing lateral soil pressure that requires reinforcement.

How Do They Work?

The helical plates advance into stable soil, anchoring the shaft. Tension is applied to the anchor rod, pulling the wall back into alignment or stabilizing it against further movement.

What are Helical Piles and Why Are They Used In Residential Foundation Repair?

Helical piles are steel shafts with helical (screw-like) plates that are screwed into the ground to reach stable soil. They transfer the weight of a home from weak surface soils to deeper, load-bearing layers. They are used to stabilize sinking or settling foundations, decks, porches, and additions.

How Are Helical Piles Installed in a Residential Setting?

Installation is performed using small hydraulic equipment that can often fit in tight residential spaces. The piles are screwed into the ground until they reach proper torque (resistance), ensuring they are anchored in competent soil. Minimal excavation is needed, and the process creates little noise or vibration.

How Long Do Helical Piles Last, and Will They Fix Foundation Settlement Permanently?

When designed and installed correctly, helical piles are considered a permanent solution, often lasting 75–100 years. They can stabilize foundations and, in many cases, lift a home back toward its original level, preventing further settlement.

Are All Foundation Cracks Serious?

Not always. Some small, hairline cracks are caused by normal concrete curing or minor settlement and may not indicate a structural problem. However, wider cracks, cracks that grow over time, or ones that let in water often signal underlying foundation movement that should be evaluated by a professional.

How Are Foundation Cracks Repaired?

Common methods include epoxy injection (for structural cracks) and polyurethane injection (for sealing water leaks). In cases where cracks are caused by foundation settlement or soil movement, additional structural solutions — like piers or wall reinforcement — may be needed along with crack repair.

Will the Cracks Come Back After Repair?

If cracks are only sealed without addressing the underlying cause (such as soil settlement, drainage issues, or hydrostatic pressure), they may reappear or new cracks may form. Permanent repair involves both sealing the crack and stabilizing the foundation, when necessary.

How Do I Know If My Home Needs Foundation Repair?

Common signs include cracks in walls or ceilings, uneven floors, doors and windows that stick, gaps around window frames, and visible cracks in the foundation itself. A professional inspection can confirm whether repair is needed.

What Are The Most Common Methods of Residential Foundation Repair?

The most widely used solutions include helical piles, push piers, slab piers, wall anchors, and polyurethane foam injection. The right method depends on the type of foundation, soil conditions, and the severity of settlement or damage.

How Long Do Foundation Repairs Last, and Are They Permanent?

When properly engineered and installed, modern foundation repair systems are designed as permanent solutions. High-quality steel piers and anchors can last 75–100 years or more, and many contractors provide transferable lifetime warranties.

Why is Basement or Crawlspace Waterproofing Important?

Water intrusion can lead to mold growth, wood rot, musty odors, and even structural damage. Waterproofing protects your home’s foundation, improves air quality, and helps maintain property value.

What Are The Most Common Methods of Waterproofing?

Solutions include interior drainage systems (like French drains and sump pumps), exterior waterproof membranes, crawlspace vapor barriers, and dehumidifiers. The right method depends on whether water is entering through walls, floors, or air moisture.

Will Waterproofing Permanently Stop Water Problems?

Yes — when properly designed and installed. Addressing both water entry points and moisture control (such as grading, drainage, and sealing) provides long-term protection. Many systems also come with transferable warranties for added peace of m